If you find yourself answering the same questions repeatedly, that’s a good sign that you should improve your welcome book. If you don’t provide much information upfront, you can assume that guests will be contacting you with questions. If you provide good information, your guests are more likely to have a good experience and leave a positive review. VRBO and Airbnb hosts rely on positive reviews to boost their listings and get more bookings. A friendly written greeting can go a long way towards this goal.
Hosts should do their best to make guests feel welcome and comfortable in the property. It will help them have a better experience and helps to mimic the hotel front desk experience that some guests might be familiar with. Guests will appreciate information on how to navigate the property, use appliances, find the WIFI password, etc. Why hosts should create a good welcome book Helping guests navigate the property It’s great to have both, but a welcome book should be a priority for hosts. Guest books are something that guests can contribute to by signing their names/writing a note.
What is a vacation rental welcome book?Ī vacation rental guidebook is a physical book or digital document that serves as an information packet and written welcome to your guests.Ī good vacation rental welcome book will include a heartfelt greeting to your guests, along with all the information that the guest may need to have a great stay.Ī welcome book is separate from a guest book. In this comprehensive guide, you’ll learn everything there is to know about creating a welcome book for your vacation rental guests. This document helps welcome guests to the space and provides them with the information they will need for their stay. One often overlooked aspect of the guest experience is the welcome book.
If you own a vacation property, Airbnb or VRBO, you surely want to ensure guests have the best experience possible.
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